Description

Course Name: TSHOOT – Troubleshooting and Maintaining Cisco IP Networks 2.0

The Course Duration: 5 Days

The Overview:

The purpose of this course is to teach students how to plan and perform regular maintenance on complex enterprise routed and switched networks and (use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

What You Will Learn:

The participants will learn how to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, the learners will have increased their skill level and developed as set of best practices based on their own and other learners’ experiences that they can take back to their organizations.

Course Outline

Module 1: Tools and Methodologies of Troubleshooting

  • Describing Troubleshooting Methodologies
  • Using Troubleshooting Procedures
  • Following Recommended Practices During Routine Network Maintenance
  • Using Basic Cisco IOS Troubleshooting Tools
  • Using Specialized Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

  • First Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the First Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the First Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Second Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Third Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.

  • Debrief of the First Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Second Troubleshooting at RADULKO Transport Ltd.
  •   Debrief of the Third Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.

Labs:

  • Maintaining and Documenting a Network
  • Troubleshooting Connectivity